Identifying Wicked problems in the country's higher education management system based on the theme analysis approach

Document Type : Original Article

Authors

1 1. Ph.D. Candidate in public administration, Faculty of Management and Accounting, Allameh Tabatabai University, Tehran, Iran

2 Corresponding Author,Associate Prof., Department of Public Administration, Faculty of Management and Accounting, Allameh Tabatabai University, Tehran, Iran

3 3. Prof., Department of Public Administration, Faculty of Management and Accounting, Allameh Tabatabai University, Tehran, Iran

4 Associate Prof., Department of Public Administration, Faculty of Management and Accounting, Allameh Tabatabai University, Tehran, Iran

Abstract
Objective: The country's higher education management system has always faced many issues that it is not able to deal with all of them easily. Therefore, it is necessary to know the nature of the issues in this field in order to provide the best management and governance methods. The present study was conducted with the aim of identifying the complex issues in the higher education management system of the country.
Methods: This research was a type of qualitative research that was conducted in 2023 using thematic analysis method. The research community included professors and experts with academic education in public administration, executive managers working in the Ministry of Ataf, and researchers and experts in higher education, and sampling was done using a targeted non-probability method. Data collection continued until theoretical data saturation and 15 semi-structured individual interviews were conducted. MAXQDA qualitative data analysis software was also used for coding.
Results: The findings of the research showed that identity crisis, quantification, centralization, process complexity and diversity of governance and legislative authorities are among the complicated issues in the country's higher education management system.
Conclusion: As a result, deep attention to each of these issues by the managers of the country's higher education system can lead to the sustainable development of the country, improving the quality of service provision and reducing related costs, increasing the transparency of processes, etc. with such issues to be used by them.
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