A Model for Identifying and Reducing Role Conflict of Teachers in Multicultural Learning Environments

Document Type : Original Article

Authors

1 Department of Educational Psychology, Faculty of Literature and Humanities, Islamic Azad University, Mahabad Branch, Mahabad, Iran

2 Department of Psychology,Islamic Azad University,Mahabad branch

Abstract
Objective: This study aims to provide a model to identify and reduce these conflicts, identify the effective factors and strategies to reduce them in order to improve teachers' performance in such environments.

Method: This research was a mixed method study, with the qualitative part being a synthesis study and thematic analysis of interviews with experts, and the quantitative part being a structural equation model for model fit.

Findings: The findings showed that 24 initial concepts in the form of 5 main concepts or themes were identified from 17 articles from the empirical background. According to the interview results, 21 components were extracted in the form of 3 factors. Then, finally, the factors extracted from library resources, tables, and opinions of professors and experts were arranged in order, and duplicates and similar items were eliminated. Finally, 38 initial concepts (indices), 6 themes and main themes (cultural readiness of teachers, organizational support, development of multicultural curricula, management of cultural diversity in the educational environment, development of conflict resolution skills, and training and empowerment) were identified and determined as effective factors in reducing teacher role conflicts in multicultural learning environments.

Conclusion: Based on the results, several factors have an effect on reducing teacher role conflicts in multicultural learning environments. These factors include cultural readiness of teachers, organizational support, development of multicultural curricula, management of cultural diversity, development of conflict resolution skills, and training and empowerment of teachers. In particular, teachers' cultural preparation helps them better understand and manage students' cultural differences.

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