Document Type : Original Article

Authors

• hojatolah samizade ¹
• adel zahed babelan ²
• mahdi moinkia ²
• ali khaleghkhah ²

¹ PhD Student in Educational Management, Mohaghegh Ardabili University, Ardabil, Iran

² Associate Professor of Educational Sciences Mohaghegh Ardabili University, Ardabil, Iran

Abstract

The purpose of this study was to develop an appropriate quality model for the implementation of the educational system of the first secondary school. The purpose of this study is descriptive correlational in terms of purpose of data collection. The statistical population of this study consisted of students, teachers and high school principals of Kohgiluyeh and Boyerahmad province. 900 people were selected through cluster sampling. Data collection tool was a researcher-made questionnaire. To assess the validity and reliability of the measurement tools, the content validity and results of the measurement model were cited. The validity and reliability of the questionnaires were confirmed. Structural equation modeling using Smart PLS 3 software was used for data analysis. Based on the results, each of the predicted values ​​of the model explains the percentage of variance of customer orientation in the educational system. A final model study revealed that the sum of the independent variables accounted for 77% of the changes in customer education in the education system, which is a significant amount. The predictive power of the model was reported for strong customer orientation. Based on the results of significance analysis of path coefficients of the structural model of the research, the t-statistic for all variables was greater than 1.96 and according to the 95% confidence level was significant (P-Value ≤ 0.01). The value obtained for GOF was 0.669, indicating the robustness of the model, and therefore the fit of the overall model was confirmed.

Keywords

• High school
• inclusive quality management
• educational system