دانشگاه پیام نور، اسفند 1388، سند چشم انداز دانشگاه پیام نور.
مهرگان ، محمدرضا - دهقـان نیـری، محمـود ، 1388،" مـدل راهبـردی ارزیـابی آمـوزش عـالی " ، فصـلنامه پـژوهش و برنامه ریزی آموزش عالی ، شماره 52 ، صفحه 55 تا 79.
Amaratunga, D. , Baldry, D. (2002) , “ Assessment of facilities Management Performance in Higher Education Properties” , Facilities , Vol. 18 , pp. 293-301.
Bobillo, F., Delgado M., Gómez-Rom, J. , Lopez, E. (2009). A semantic fuzzy expert system for fuzzy balanced scorecard, Expert Systems with the Application, 36, 423-433.
Chen shun, H. , Yang Ching, C. , Shiau Juin, Y. (2006) , “ Scorecard in the performance evaluation of Higher Education “ , The TQM Magazine , Vol. 18 , No. 2 , pp. 190- 205.
Chytas, P. (2008). A proactive fuzzy cognitive balanced scorecard, IEEE World Congress on
Computational Intelligence Systems.
Creelman, J., Makhijani, N. (2008), How Leading Organizations Successfully Implement Corporate Strategy With The Balanced Scorecard, OTI Journal, Vol.1, pp. 3-22.
Cullen, J. , Joyce, J , Hassall,T., Broadbent, M. (2003) , “ Quality in Higher Education: from Monitoring to Management” , Quality Assurance in Education , Vol. 11 , No. 1 , pp. 5-14.
Gill, A. , Lashine, S. (2003) , “ business Education : a strategic Market – oriented Focus “ , International Journal of Business and Industrial Marketing , Vol. 15 , No. 6 , pp. 416-437.
Kaplan R. , Norton. D.P. ( 1996 ) , “ Using the Balanced Score Card as strategic management system “ , Harvard Business Review , Jan-Feb.
Kaplan, R., Norton, D.P. (2008), Execution Premium Harvard Business School Press, July.
Kraus, S., Harms, R. , Schwarz, E.J. (2006), “Strategic Planning in Smaller Enterprises New Empirical Findings”, Management Research News, Vol 29, No 6, pp. 334-344.
Karathanos (2005), “Applying the Balanced Scorecard to Education “, Journal of Education for Business , March/Aprill , pp . 222- 230, ISSN-0883-232.
Penalver, L.M. (1990), distance Education: a Strategy for Development, UNICCO, p 4-5.
Roselie, M.D., Giapponi, C., Solomon, N. (2008) ,"Strategy revitalization in academe: a balanced scorecard approach" ,International Journal of Educational Management, Vol. 22 No. 1, 2008 , pp. 32-47.
Papenhausen, C., Einstein, .W. (2006), Insights from the Balanced Scorecard Implementing the Balanced Scorecard at a college of business, Measuring Business Excellence, Vol. 10, No. 3, (1522).
Parmenter, D. (2010). Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs, Wiley; 2 edition.
Umashankar, V. , Dutta, K.(2007), “Balanced scorecards in managing higher education institutions: an Indian perspective”, International Journal of Educational Management, Vol. 21, No. 1, pp. 5467
)